Tag Archives: Emotional Intelligence

K.I.S.S. Your Staff

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By: Jason Barger
Author, Speaker, Consultant, and creator of the Step Back from the Baggage Claim Movement

“The height of cultivation always runs to simplicity.” – Bruce Lee

Chances are, we’ve all been told to “Keep It Simple Stupid” at some point in our lives. But, as our knowledge base increases and our leadership spheres widen, the natural tendency (and trap) is to “out think” the situation.

As we think about the cultures we are trying to cultivate within our staff, department, hospital, or most importantly, our world, we must start small – our own individual actions. What seems simple is often the most difficult for us to actualize. Yet, it is our simple, small, intentional actions that separate good leaders from good managers.

This week, try to K.I.S.S. those along your path with a new spirit.

K – Keep eye contact. It is amazing how empowered another human being can feel when they sense your eyes value them and that moment.

I – Include others. We build too many walls when bridges are needed. Include someone new at lunch, in an important decision, or a discussion that needs another point of view.

S – Slow down. In a fast-food culture and world of instantaneous communication, allow yourself a few minutes to be still and centered. When we don’t, we race recklessly past people on our path.

S – Send positive ripples. Intentionally send messages rooted in appreciation, celebration, and compassion to those around you. A genuine note, email, phone call, or purposeful stop at their office door, can deliver rejuvenating ripples that do spread.

So, who will you K.I.S.S. along your leadership journey today

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Emotional Intelligence: Leadership Skills That CAN Be Learned

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By: Bryan L. Martin, DO
Associate Dean for Graduate Medical Education
Director, Allergy & Immunology Fellowship Program

“Change your thoughts and you change your world.”
Norman Vincent Peale (1898-1993)

Recent works have shed light on the influence of Emotional Intelligence on effective leadership. There are many who argue that emotional intelligence is fixed; some are born with a great deal of it, others very little. These people may say things like “that’s just how I am,” or “I always react that way.” These phrases provide an excuse for not facing one’s own insecurities and moving forward. The basic concepts of emotional intelligence and their effects on an individual’s leadership capacity are easy to understand, yet often poorly interpreted and executed.

The four prime concepts of emotional intelligence include self awareness, self management, social awareness and social or relationship management. It may seem that these ideas and behaviors are so obvious that they do not need to be taught at all, but some recent decisions at the national level show the importance of EQ training in the Medical Center.

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