Tag Archives: organizational values

Emotional Intelligence: Leadership Skills That CAN Be Learned

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By: Bryan L. Martin, DO
Associate Dean for Graduate Medical Education
Director, Allergy & Immunology Fellowship Program

“Change your thoughts and you change your world.”
Norman Vincent Peale (1898-1993)

Recent works have shed light on the influence of Emotional Intelligence on effective leadership. There are many who argue that emotional intelligence is fixed; some are born with a great deal of it, others very little. These people may say things like “that’s just how I am,” or “I always react that way.” These phrases provide an excuse for not facing one’s own insecurities and moving forward. The basic concepts of emotional intelligence and their effects on an individual’s leadership capacity are easy to understand, yet often poorly interpreted and executed.

The four prime concepts of emotional intelligence include self awareness, self management, social awareness and social or relationship management. It may seem that these ideas and behaviors are so obvious that they do not need to be taught at all, but some recent decisions at the national level show the importance of EQ training in the Medical Center.

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Leaders Are Responsible For Proper Use of Rankings

Photo Credit: Discovery Education

Organizations use their rankings primarily as public relations and marketing tools. As such, institutional efforts to improve rankings are often, but not always, made for their marketing impact. This opinion is based, in part, on my interpretation of countless billboards, newspaper advertisements, and TV and radio commercials across the country.

While rankings can function as organizational performance metrics, rankings are indirect measurements better suited to creating an immediate impression. They rarely provide the critical details necessary for iterative revision of tactics and strategies. While this is a disadvantage in their operational use as metrics, it is an advantage in marketing, where a ranking is often used to make the simple statement “We’re better than others.” Creating this impression through the aura of “ranking” adds an additional quasi-scientific credential to what is otherwise an advertisement.

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